In-home care offered for BCBSOK members – The Journal Record

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A worker, wearing protective gear, checks in a person at a mobile testing site for COVID-19 in Oklahoma City. (AP photo/Sue Ogrocki)

OKLAHOMA CITY – Blue Cross and Blue Shield of Oklahoma and DispatchHealth are working to prevent overcrowding at emergency rooms and other health care facilities during the COVID-19 pandemic by delivering medical care services to BCBSOK members at their homes.

DispatchHealth is the only mobile medical care unit in the Oklahoma City and surrounding areas delivering on-demand health care to patients at their homes. The service is available to BCBSOK members at in-network benefit levels.

“We are pleased to offer DispatchHealth to more than 256,000 BCBSOK members in the Oklahoma City metro,” said Dr. Joseph R. Cunningham, plan president for Blue Cross and Blue Shield of Oklahoma. “This mobile unit provides needed medical care access while staying at home and avoiding unnecessary exposure to others.”

DispatchHealth cannot currently test or treat COVID-19; it can, however, assess and treat many common to complex health issues. The medical staff members wear masks, booties and gloves during visits. They also sanitize kits and devices during and between visits.

“Our goal is to keep the most vulnerable patients home and out of crowded environments, which now more than ever is critical,” said Amy Evans, market director of Oklahoma City, DispatchHealth. “Our partnership with BCBSOK uniquely positions us to help keep people home by treating common to complex health issues in addition to respiratory illness.”

DispatchHealth can treat common ailments including asthma, constipation, dehydration, lacerations, minor orthopedic injuries, nosebleeds, nausea and urinary tract infections.

The medical staff will also be able to perform a variety of procedures including bladder catheterization, draining a skin abscess, IV fluids and medications, repair of simple wounds with suture or medical adhesive, select laboratory tests, and splinting and casting.